top of page
  • What is Qubz?
    Qubz is a virtual desktop infrastructure (VDI) service that provides affordable Windows-based virtual desktops. It offers small businesses a cost-effective alternative to providers like Microsoft Azure or AWS, delivering high-quality virtual desktops without the hefty price tag.
  • How does Qubz differ from other VDI providers like Microsoft Azure or AWS?
    Unlike traditional providers, Qubz offers virtual desktops that come with complete with IT professional oversight at a fraction of the cost and allows for incremental scalability. This means you can purchase virtual desktops in small increments, scaling up or down as your business needs change, without significant upfront investments.
  • What is the onboarding process with Qubz?
    Our onboarding process is designed to be straightforward and personalized: Sign Up for a Consultation: Visit our website to schedule a consultation. Attend a Zoom Meeting: Join us for a consultation via Zoom inside our admin portal. Needs Assessment: We'll learn about your business, computing needs, and determine how many employees or "Qubz" you require. Plan Recommendation: Our IT professionals will recommend a tailored plan and set up your virtual desktops. Manage Subscription: You'll manage your Qubz subscription through your Qubz admin portal.
  • How do I get started with Qubz?
    Simply sign up for a consultation on our website. During the Zoom meeting, we'll assess your needs and guide you through the setup process to get your virtual desktops up and running.
  • Can I scale the number of virtual desktops as my business grows?
    Yes, Qubz allows you to easily add or remove virtual desktops as your business needs evolve. This incremental scalability ensures you only pay for what you need.
  • Do I need a specialized IT team to manage Qubz?
    No, you don't need a specialized IT team. Qubz provides an intuitive platform for easy deployment and management. Plus, our dedicated IT team is available to assist with setup, maintenance, and troubleshooting.
  • What are the system requirements to access Qubz virtual desktops?
    You can access Qubz virtual desktops from any device with an internet connection, including PCs, laptops, tablets, and smartphones. No special hardware is required.
  • Can I customize the virtual desktops to suit my business needs?
    Absolutely. Our IT professionals can help customize your virtual desktops with the specific software and configurations your business requires.
  • Can Qubz integrate with my existing systems and software?
    Yes, Qubz is designed to be compatible with a wide range of software and systems. Our IT team can assist with integrating your existing applications into the virtual desktops.
  • What industries does Qubz cater to?
    Qubz serves a wide range of industries, including healthcare, software development, finance, education, and more. Our customizable virtual desktops can meet the unique needs of various sectors. Schedule your consultation today to find out how Qubz can help your business grow!
  • Are there any long-term contracts or commitments required?
    No long-term contracts are necessary. Qubz offers flexible plans that let you scale your services up or down based on your current needs without long-term commitments.
  • Can I use Qubz if my employees work remotely or from different locations?
    Yes, Qubz is ideal for remote work. Employees can access their virtual desktops from anywhere with an internet connection, making it easy for teams in different locations to stay connected.
  • Does Qubz offer solutions for temporary or seasonal staff?
    Absolutely. With our incremental scalability, you can easily add virtual desktops for temporary or seasonal staff and adjust your subscription as needed.
  • How is billing handled? Is there a subscription model?
    Billing is managed through a flexible subscription model. You can oversee and adjust your subscription details anytime via your Qubz admin portal.
  • Can I cancel or modify my subscription at any time?
    Yes, our flexible subscription model allows you to modify or cancel your plan at any time through your admin portal.
  • What payment methods does Qubz accept?
    We accept various payment methods, including credit cards, and debit cards, as well as bank transfers upon request. All payments can be managed securely through your admin portal.
  • How reliable is Qubz in terms of uptime and performance?
    Qubz is built on optimized infrastructure to ensure high performance and reliability. We strive to provide a seamless computing experience with minimal downtime.
  • Do you offer data backup and recovery services?
    Yes, we provide data backup and recovery options to safeguard your business data. Our solutions ensure your information is securely stored and can be recovered if needed.
  • How secure are the virtual desktops provided by Qubz?
    Security is a top priority for us. Qubz implements robust security measures, including data encryption, secure access controls, and regular security updates to protect your sensitive information.
  • How do updates and maintenance work with Qubz virtual desktops?
    Our dedicated IT team handles all updates and maintenance. This ensures your virtual desktops are always up-to-date with the latest security patches and software updates without any additional effort from you.
  • How does Qubz ensure data compliance and privacy?
    We adhere to industry-standard compliance regulations and implement strict data privacy policies. Our security measures are designed to protect your data and ensure compliance with relevant laws.
  • How does Qubz handle software licensing for applications installed on virtual desktops?
    Software licensing can be managed in several ways, depending on the applications you need. Our IT team can assist you in ensuring all software is properly licensed and compliant.
  • What measures are in place to ensure the performance of high-demand applications?
    Qubz utilizes an optimized load balancing infrastructure and can allocate additional resources to your virtual desktops as needed to support high-demand applications, ensuring smooth performance.
  • What kind of support does Qubz offer?
    We offer comprehensive support through our dedicated IT team. They're available to help with technical expertise, ensuring optimal performance and minimal downtime for your virtual desktops. To get support simply login to your Qubz Admin Panel to support a ticket, or of course, you can always give us a call!
  • What happens if I encounter technical issues?
    If you experience any technical issues, our dedicated IT team is ready to assist. You can reach out through your admin portal or contact our support line for prompt help.
  • Is customer support available 24/7?
    Our customer support hours are designed to meet the needs of our clients. Please check our support page for specific hours or contact us to discuss support options that suit your business. No matter your needs, we'll work to make ourselves available for your business.
  • Is training available for my staff to use Qubz?
    We offer training resources and support to help your team get comfortable with using Qubz virtual desktops. Our IT team can provide demonstrations and answer any questions.
  • How do I contact Qubz support if I have more questions?
    You can contact our support team through the admin portal, by email, or by phone. Visit our website's contact page for all the ways to get in touch with us.
bottom of page